Including Refund/Cancellation Policy
Let's be clear
Terms and Conditions
Thank you for visiting our website owned and provided by Voice Your Potential® Limited.
*Please scroll down for our Refund/Cancellation Policy
Intellectual Property – Copyright
The name Voice Your Potential® is a Registered Trademark for Voice Your Potential Ltd. Company No: 09520488 Registered Office: 2 Upperton Gardens, Eastbourne, East Sussex, BN21 2AH UK.
The services, this site, and all information and/or content that you see, hear, or otherwise experience on this site are protected by U.K. and international copyright, trademark, and other laws.
All media materials, books, physical paper handouts etc. obtained from attending any course, workshop or ONE2ONE session are copyrighted by Voice Your Potential® and/or those person(s) organisation(s) that have provided them and cannot be reproduced in any form without the consent of those mentioned in this statement.
Recordings of any sort including sound, video and photographic obtained from attending any course, workshop or ONE2ONE session are copyrighted by Voice Your Potential®. If you are given permission to make any recordings it is assumed, they will be for your personal use only and must not be shared, or uploaded to web-based media without consent.
Third Party Links Resources & Security
Links to websites from third parties may be available on this site. We are not responsible or liable for the accuracy of such websites, the content, products, or services on or available from such websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
All fees are subject to an annual review.
Vocal health is your responsibility.
In the interests of vocal well-being and to help fulfil any goals and responsibilities, it is important to please inform us of any issue/medical condition that may affect your participation with any course, workshop, ONE2ONE session or service, offered by Voice Your Potential®. We will treat all such information confidentially. if you have any concerns about your vocal health please seek medical advice.
Receive a Full Refund
If cancelled due to COVID-19
Please note the following for all COURSES:
If for any reason you are unable to attend:-
– You will be entitled to a full refund up to 30 days before the course start date.
– Cancellations within 30 but more than 14 days of the course start date will be refunded at 50%.
– Cancellations 14 days or less prior to the course start date, fee non-refundable.
TRANSFER to another course:
– You may (once only) Transfer up to 30 days prior to the course start date, the fee already paid to a similar course on another date.
If the place on the second course is subsequently cancelled. The refund will be in accordance with whichever cancellation/transfer is closest to its course start date.
Please note the following for all ONE2ONE sessions:
– To cancel a session please give a minimum of 48 hours’ notice to receive a full refund.
Should Voice Your Potential® cancel a session, no charge will be made.
Pre-paid sessions can be carried forward to another date or refunded in full.
Voice Your Potential accepts no responsibilities as host regarding anything other than providing as previously agreed, a Course Observation place.
This includes education, career development or any other purpose for which the course is being observed.
Anything other than Course Observation such as induction, feedback, questions, or any type of follow up that may be required during or after a course will only be given by booking a ONE2ONE session for the time needed and paying the appropriate fee.
No agreements/contracts of any sort will be signed or agreed to on behalf of Voice Your Potential regarding a Course Observation place.
A Course Observation place is subject to the same *Refund/Cancellation Policy as that for all courses stated above.